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What is the process from sample testing to bulk order?
Answer: First, after sample order payment is confirmed, we will arrange to ship sample within 1~2 working days, you will receive it in about 5~10 days, then engineer will assist your team to test the sample. We recommend bulk order after the local sample was tested and approved.
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How long is the delivery time for small orders?
Answer: Sample order (less than 10 pieces) within 1~2 working days; trial order within 15 working days. More days are required if custom software, apps, brand logo and packaging customization are required.
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What is the process for software customization solutions?
Answer: Share all logos and UI images with us, Google Play and Apple Store developer accounts are required, after complete web tracking platform, Android and iOS APP development, we will release to Apple Store and Google Play for you, it normally takes about 20~30 working days.
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Do I need to be a reseller first if I want to customize my own brand?
Answer: No, becoming a distributor is more about selling our existing brands and white-label products, without progression and priority. You can find us if you have customized needs.
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What is the cost and time period for customizing your own brand?
Answer: Each scheme and cost are different, mainly based on actual needs, including different hardware functions and software functions, and different costs. Specific analysis of specific projects is required to give a reasonable quotation and delivery cycle.
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Does the cycle of customizing one's own brand need to be customized with software?
Answer: No need, we can provide one-stop customization services for software and hardware, and it is also possible to customize only hardware products, software platforms and APPs according to your company's specific business needs.
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How to find a gps tracker on your car? A Comprehensive Guide (Updated 2025)
The details please check on article: https://www.huatenglobal.com/news/industry/20.html
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Q1: Do I only need to provide a logo file for branding customization? What else is required?
A: In addition to your logo (please provide editable formats such as Photoshop or Illustrator), you need to confirm customization details (e.g., printing position, color, packaging design) and provide Pantone color codes if you have specific color requirements.
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Q2: Why is branding customization free? Is the 1000-unit MOQ strictly required?
A: Branding customization (logo printing, color changes, packaging) does not involve mold modifications or R&D investment, as it utilizes existing production lines, so it's offered free of charge. The 1000-unit MOQ is the minimum required to maintain cost efficiency. Smaller batches may be negotiable but will have higher unit prices.
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Q3: Can we see samples before deciding? Is there a sample fee?
A: Yes, we provide digital proofs or physical samples for confirmation. Sample fees are typically charged at cost and can be refunded or deducted from the bulk order amount later.
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