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What does mean IoT products based on mobile cellular network and location technologies?
All our products are based on Cellular (GSM, CDMA, WCDMA, LTE) and Satellite technologies, achieve No Distance Limited remotely real-time monitoring and tracking. Includes GPS smart watch for kids and elderly personal tracking, Non removable tracking bracelet, wires and wireless GPS device for assets tracking, OBD2 GPS dongle for car tracking and diagnosis, pet tracking collar and animal solar locator, portable and mini tracker for multiple purpose using, etc.
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Is that all models on the catalog with enough stock always?
We will keep stock for all popular models but could not promise always with enough stock for any model in anytime, means dynamic inventory due to other client place order in uncertain time, so, have to check with sales team before place order.
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Are the price the same for different quantities?
The price is different for different quantity and model, the exchange rate changes and marketing reasons, please feel free contact with us to get the newest catalog with price when you ready to start your business.
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Why do you suggest purchase sample to test before start order?
Because every country network coverage, 3G and 4G frequency bands, signal strength, environment, weather, etc. are totally different (Refer article: what will affect the performance of a GPS tracker?), those reasons affect device location accurate rate, standby and work time period, battery life… sample real test in local will know the real performance and the limits of products whether meet your market.
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How and where can I order samples?
(1) Contact with us confirm models and quantity
(2) We create invoice for final confirm
(3) Arrange sample order payment your side
(4) Arrange samples ship out
We not provide free sample, but will refund sample cost in bulk order, after sample order payment is confirmed, we will arrange sample ship out within 1~3 working days, you will receive about 5~10days.
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Are your team will assist us to test sample?
Yes, our expert sales team colleague will provide necessary user manual, guide, video, etc. to assist you team finish sample test.
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How long does it take for sample and bulk order delivery?
It depends on which shipping methods you select. Normally,
Ship by sea takes 30~45 days
Ship by express takes 5~25 days
Ship by air takes around 3~7 days.
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Are there any other fees beside order invoice amount?
There are no any other else cost for us beside the invoice amount (device and shipping cost), but our company locates in Shenzhen, China, you order is actually an import from China, your company must to check advance and pay for import duty and tax or has capability to summit necessary documents required by your local customs and government.
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How do I select the software (web&apps) solution?
It depends on your current stage, IT teams' capability and final goal. Here we recommend
(1) If just start, consider the budget and fast reactive, we suggest use our white label platform and apps or third-party platform (most of them charge monthly fee).
(2) If PoC approval, want build your own brand but budget limited, customize platform and app from us or third-party (most of them accept customize as well) are good option. There are a. we maintenance on our server or b. deploy on your own server 2 sub options
(3) If expert in this industry, but not enough budget or lack of experience on platform engine, use our API (charge) is good solution to build your own brand fast but no need rent server or maintenance.
(4) If you already have a mature IT team and want all data full control by yourself, integrate communication protocol is the best way for you.
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Can I request deploy the Customized Platform/Apps on our server?
Yes, if you select customize your brand based on our current platform and apps service, you can choice to run on our server or deploy to your own local server. The advantages of running on our server is lower customize and no maintenance cost. If deploy on your server, you have to pay extra cost for server and we charge yearly maintenance cost. Other doubt or more question, please check
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