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1. Q26: Who owns the source code for a new system development?
A: Client-funded specific code belongs to the client. We deliver complete source code, database scripts, and deployment documentation. Core platform frameworks may be retained by us, as defined in the contract.
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2. Q27: What if requirements change during development?
A: We document changes, assess impact on timeline and cost, and proceed upon mutual agreement. Significant changes may require a contract amendment.
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3. Q28: How do you ensure system stability after development?
A: We conduct functional, stress, and security testing, and provide an operations manual. A free maintenance period (typically 3–6 months) is included post-delivery.
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4. Q29: Have you developed systems for similar industries? Can you share case studies?
A: Yes, we have extensive experience in logistics, personnel safety, asset tracking, and more. Case studies can be shared under NDA.
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5. Q30: Must hardware and software customization be done together? Can they be separated?
A: Absolutely. You can customize hardware only and use our platform, customize software only and use our hardware, or customize both. We offer flexible collaboration options.
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6. Q31: Can we start with a small trial order before committing to deep customization?
A: Certainly. We recommend starting with standard or branded products for market validation, then moving to semi-customization or new development based on confirmed demand—this reduces risk.
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7. Q32: What happens if a custom project is delayed or fails? How is this addressed in contracts?
A: Contracts specify delivery milestones, acceptance criteria, and liability for delays. We provide regular progress updates and samples for confirmation at key stages. Compensation clauses apply for delays caused by us.
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8. Q33: Can you sign a non-disclosure agreement?
A: Yes, we sign mutual NDAs before any technical or business discussions to protect your IP and business plans
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