It depends on your current business stage, IT teams' capability and final goal.

(1) If you just start this business, consider the budget and fast reactive, we suggest use our white label platform and apps or third-party platform (most of them charge monthly fee).

(2) If concept approval want build your own brand but budget limited, customize platform and app from us or third-party (most of them accept customize as well) are good option.

(3) If your company or team has experience on mobile applications develop but not enough budget or lack of experience on platform engine, use our API is good solution to build your own brand fast but no need rent server or maintenance.

(4) If you already have a mature IT team and want all data full control by yourself, integrate communication protocol is the best way for you.

The cost no fixed but base on business cooperation contract discuss with sales manager. The standard process is below:

(1)Discuss customize requirement details;

(2)Prepare and share necessary logo, domain name, Android and IOS accounts;

(3)We start customize work, normally takes around 2 weeks;

(4)Online web platform and release apps.

Yes, if you select customize your brand based on our current platform and apps service, you can choice to run on our server or deploy to your own local server. The advantages of running on our server is lower customize and no maintenance cost. If deploy on your server, you have to pay extra cost for server and we charge yearly maintenance cost. Other doubt or more question, please check article: What OEM and ODM customize service included?

For In-Depth Customization, we will charge 50% of project’s total develop cost and start the project, charge 35% second part development payment after sample delivery and verified, 15% third payment after final sample test locally and approval.

OEM (Original Equipment Manufacturing) means you provide a complete design, and we are responsible for production according to the drawings. ODM (Original Design Manufacturing) means you provide a concept and requirements, and we provide a complete solution from design to manufacturing. If you already have a mature design, choose OEM; if you want to start from scratch or quickly modify an existing solution, ODM is more efficient. Our team can assess the best path for you.

The standard process please check above section “How to Start Cooperation”. The time depends on the product complexity. Customization based on a mature solution usually takes 3-5 months to reach mass production, while entirely new design projects usually take 6-12 months. We will develop a detailed project timeline for you.

The MOQ depends on the product complexity and degree of customization. For standard solutions, the MOQ can be as low as 3000-5000 units; for deeply customized projects, the MOQ may be higher. We also provide small-batch trial production services for customers validating the market; please consult us for details.

We possess full-stack technical capabilities in the fields of smart wearables and GPS positioning, including hardware design, embedded systems, low-power algorithms, positioning engines, and APP/cloud platform integration. Please describe your functional requirements in as much detail as possible during the requirements phase (e.g., specific sensors, waterproof rating, positioning accuracy, battery life requirements), and our engineering team will assess feasibility and provide professional solutions.

It depends on your current business stage, IT teams' capability and final goal.

(1) If you just start this business, consider the budget and fast reactive, we suggest use our white label platform and apps or third-party platform (most of them charge monthly fee).

(2) If concept approval want build your own brand but budget limited, customize platform and app from us or third-party (most of them accept customize as well) are good option.

(3) If your company or team has experience on mobile applications develop but not enough budget or lack of experience on platform engine, use our API is good solution to build your own brand fast but no need rent server or maintenance.

(4) If you already have a mature IT team and want all data full control by yourself, integrate communication protocol is the best way for you.

Yes, if you select customize your brand based on our current platform and apps service, you can choice to run on our server or deploy to your own local server. The advantages of running on our server is lower customize and no maintenance cost. If deploy on your server, you have to pay extra cost for server and we charge yearly maintenance cost. Other doubt or more question, please check article: What OEM and ODM customize service included?

A transparent quotation should include: hardware BOM costs, mold fees, R&D design fees, testing and certification fees, and production and assembly fees. We strictly control costs for you through three key aspects: solution selection optimization, supply chain procurement, and manufacturing process optimization. Providing your target price during the initial communication will help us recommend the most cost-effective solution.

We implement a full-process quality management system: from IQC incoming material inspection, production line IPQC inspection, to finished product aging testing, reliability testing (drop/vibration/high/low temperature, etc.) and full inspection. We have a standardized testing laboratory and can provide detailed QC reports.

Depending on the sales region, common certifications include: FCC (USA), CE (Europe), RoHS (environmental protection), IC (Canada), etc. We are your full-process certification partner with extensive certification experience. We can handle the entire process from preparing documents and submitting tests to obtaining certificates, ensuring your products are compliant for market launch.

We have flexible production lines with a monthly production capacity of [please fill in a specific number, e.g., 100,000 units]. Delivery time is confirmed based on order volume and written into the contract. We have established strategic partnerships with core chip suppliers and maintain safety stock, while managing multiple backup suppliers to ensure supply chain resilience and stable delivery.

Absolutely. We encourage customers to conduct factory audits before mass production and arrange for third-party or your designated QC personnel to be stationed at the factory for inspections at key production nodes (such as trial production and the first batch of goods) to ensure that all standards are implemented.

We offer comprehensive after-sales support: hardware defect analysis (FA) and repair/replacement policies, over-the-air (OTA) firmware upgrade support, and necessary technical documentation transfer. We view this partnership as a long-term commitment to continuously support your product iteration and market success.

Firstly, you can check on: How does GPS Work article to know the whole picture, then you can check the user manual of our tracking platform: Trackin360 Tracking GPS System User Manual.

Our web platform supports bulk device addition via CSV file upload, significantly streamlining onboarding. You can then efficiently manage them using group filtering, batch editing, and assignment tools in the centralized device management module

The platform offers granular Role-Based Access Control. You can define roles (e.g., Distributor, Sub-distributor, End User) with specific permissions for device groups, data visibility, and feature access, ensuring secure and organized team collaboration

Yes, you can draw custom circular or polygonal geofences on the map, the system triggers instant, configurable alerts via app pop-up/email/SMS when a device enters or exits these zones, enabling automated boundary monitoring.

The platform generates comprehensive reports: Location History, Alarm/Event Logs, Health Data summaries, and Device Status reports. All reports are exportable in PDF, Excel, or CSV formats for analysis and sharing.

Update frequency is configurable per device via the “Upload Interval” setting, you can balance real-time precision with battery life by setting intervals from seconds to minutes, tailored to specific monitoring scenarios.

Yes, our Playback feature allows you to replay historical routes with timestamps and speed data, standard data retention is 3 months, if the system deploy on your own server, this data can be store as long as you want.

In the device settings within the APP, you can configure the SOS function and designate maximum 3 emergency contacts, when the SOS button is pressed, the tracking GPS platform or app immediately alerts these contacts with the device’s live location.