Health metrics (e.g., heart rate, blood pressure, blood oxygen pressure, temperature, pedometer) are displayed on the web GPS tracking platform and app consolidated into trend charts within the Health Data Report, this allows for easy tracking of wellness patterns over time.

The system supports multi-channel notifications: in-app alerts, email, and SMS, you can customize the delivery method for each alert type (geofence, SOS, low battery) in the Notification Center.

Through the “Device Instruction” or “Parameters Setting” function, you can remotely send configuration commands to update device settings like tracking modes, alert thresholds, and operational parameters without physical access.

Yes, our solution supports two-way voice calls directly through the companion APP, enabling clear, instant communication between the platform user and the device wearer/carrier.

The Device List offers advanced filtering and sorting by status (online/offline), group, type, battery level, and more, this allows for quick identification and management of specific device subsets.

The platform instantly marks the device as offline and can trigger an alert, all offline/online events are timestamped and logged in the Alarm Report and dedicated Offline Report for analysis.

Yes, we provide a comprehensive API, allowing you to seamlessly integrate location, alert, and health data into your own ERP, CRM, or command center systems for a unified workflow

Absolutely, we offer a complete white-label solution for the web platform and mobile APP, including custom branding, logos, color schemes, and domain, allowing you to present it as your own service.

Yes. Our web platform is fully responsive and works on any mobile browser. We also provide dedicated native iOS and Android APPs for optimized on-the-go monitoring and alert management.

The platform and APP support over 10 interface languages, users can switch languages instantly from their profile settings, facilitating easy use by global teams and diverse workforces.

For enterprise and custom solutions, we can develop custom alert logic and tailored report formats. Please contact our solution team to discuss your specific operational requirements.

We employ end-to-end encryption for data transmission, secure cloud storage with strict access controls, and comply with major data protection standards (like GDPR principles) to ensure total data security and privacy.

Our custom development process begins with a consultation, you can submit a feature request to your dedicated account manager, and our product team will evaluate it for feasibility and provide a development roadmap.

Backend platform updates are deployed seamlessly by us with no action required from you, The Android and IOS tracking APP updates are released through official app stores; users can enable auto-update or install them manually.

Yes, our platform includes a hierarchical account management system. Dealers or large enterprises can create and manage multiple independent sub-accounts or client tenants, each with isolated data and settings.

Yes, administrators have the ability to export comprehensive datasets — including full user lists, device inventories, and all report histories — from the platform’s management modules for backup or compliance audits.

Our platform intelligently fuses data from multiple sources (4G, GPS, Wi-Fi) using proprietary algorithms to provide the most accurate possible location, automatically switching to the best available signal.

Yes, we provide full, detailed API documentation (OpenAPI) and can provision a dedicated sandbox/test environment with simulated data for you to safely develop and test your integrations.

We provide dedicated technical support via email and ticket system for software-related issues. Standard support hours are 9am-6pm GMT+8 from Monday to Friday, with extended SLAs available for enterprise clients.

Yes, out gps tracking platform’s reporting engine allows you to schedule any standard report (e.g., daily location summary, weekly health report) to be automatically generated and emailed to designated recipients at set times.

Yes, you can create a multi-level group structure (e.g., Region > Branch > Team) and assign devices and users to these groups, this enables efficient, scalable management and precise permission.